Shipping & Returns

We are doing our best to post your order, as quickly as possible.

For domestic postage, we are using Royal Mail 24, Royal Mail Special Delivery services and UPS, most of it is delivered on the next working day.

For international postage, we are using Royal Mail Trackable services and sometimes other couriers, please note that in some occasions ( mostly for parcels above 1kg )

additional postage fee can apply - you will be contacted with details if needed.

Orders placed before 3 PM are posted on the same working day.

We cannot accept any responsibility for late deliveries ( we will do our best to inform you of any delays we are aware of )

Due to Coronavirus Royal Mail Special Delivery Guaranteed by 1 pm is no longer time guarantee services.

Returns:

You can return your products for an exchange (if possible) or refund within 14 days of receiving your order.

You are responsible for the return cost and items must not be used/damaged/opened. 
Your order will be refunded/replaced within 5 working days.

We can't accept liability for goods lost or damaged during transit.
Please ensure you pack any items carefully and protected so they don't get damaged in the post.